PALS - Pet & Animal Lovers Service, was started in 1986. The grief experienced by Katherine Heuerman (PALS owner and manager) when her Irish Setter "Duffy" died induced her to launch a business that would help other pet owners make final arrangements for the care and memorialization of their pets after-death.

Not only was Katherine forced to make the decision to euthanise her beloved pet, she also had to deal with a means of pet disposition and the grief that followed. Once she decided on separate cremation, she questioned how this was to be handled and when she could anticipate the return of Duffy's cremated remains. She became unsettled about the process and procedures when answers to her questions were vague and she was denied a tour of the facility.

Becoming suspicious of what was actually taking place, Katherine made an uninvited visit to the facility and decided that day she would do something to insure that others didn't have to experience what she did when their beloved pet died.

Today her company offers dignified and respectful pickup, transport, cremation and disposal throughout Arizona, with memorial products available nationwide. PALS facility is open to veterinarians, businesses, profit & not for profit groups as well as the general public.  She also has contracts with various municipalities for the removal of deceased pets and animals.

Katherine was with the inception of the Pet Grief Support Service founded by the Companion Animal Association of Arizona (CAAA) in 1987. She has worked as a facilitator, coordinator and volunteer on the Service's hotline.

CLICK HERE to see more pictures of Duffy
CLICK HERE to meet the OurPALS mascot, Abby

PALS is a member of the International Association of Pet Cemeteries 

Sometimes, it's easier to know others are experiencing the same grief you are.  You can share your thoughts with others at our Virtual Memorial.  CLICK HERE

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