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PALS’ 13-Point Check System

PALS was the first pet cremation facility to provide a 13-point check system. This gives you a complete paper trail, following your pet at our facility from beginning to end.

1. Pet is properly identified at its place of origination.
   

2. Invoice (service request form) is completed with all necessary information such as; pet’s name, weight & description, owners name, date, address, telephone number and service requested. This invoice follows the pet through the entire transportation and cremation process.
   

3. Pet is prepared for transportation to PALS, with invoice.
   

4. Documentation is logged and recorded on PALS’ acceptance clipboard.
   

5. All pets must be kept refrigerated/frozen until the actual time of cremation (invoice/service request form stays attached to pet)
   

6. Pet is documented at the time it is placed in the crematory.
   

7. Placement of pet is documented on the outside of the crematory.
   

8. After cremation is completed, the pet is removed from the crematory; documentation follows.
   

9. Cremated remains (cremains) are processed and packaged and the label is applied to containment bag.
   

10. A second label is applied to the temporary container or optional urn.
    

11. The invoice/service request form is attached to the pet cremains and the urn.
    

12. The individual cremation is documented as complete on the acceptance log.
    

13. The cremains are picked up, shipped or returned to the place of origination.

This completes the process.