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Mission Statement:

PALS understands that a dignified and compassionate farewell can contribute to the easing of emotional trauma for a pet owner. Our mission is to provide compassionate, honest and professional after-death pet care for veterinarians and their clients.

We Care About Our Work…And It Shows

  • Family owned and operated for 25 years: In 1987, under the guidance of Katherine Heuerman, President and CEO of PALS, this professional service was created to assist pet owners make final arrangements for the care and memorialization of their deceased companion animals.

  • Centrally Located: in the heart of metropolitan Phoenix, guaranteeing prompt and efficient service to the Valley and additional areas in Arizona.

  • Open Door Facility: No appointment necessary. Veterinary staff and clients are welcome to visit and tour the facility during regular business hours (M-F 8am-4:30pm & Saturdays 8am-4pm)

  • Honesty & Integrity: The quality of our service is paramount. There’s a reason why we are recommended by human crematories, business owners, local residents and national organizations.

  • PALS Checkpoint System: This unique system documents all cremations, and guarantees, without a doubt, the return of your Individual Cremation.

  • Dependable Staff: Each member of our staff is a pet owner and lover. We are committed to the respectful and careful handling of all pets.

  • Environmentally Friendly: PALS utilizes the latest technology to reduce pollution. This includes non-chlorinated pet storage bags and sensitive disposal methods.

  • Hospice of the Valley: PALS supports Hospice of the Valley, a non-profit organization with volunteers and a monthly support group meeting for pet loss.

  • Our website:

    • Has been recognized nationally by Women’s World Magazine for its comprehensive information on after-death pet care, including cremation.

    • Offers Pet & Animal Resources.

    • Provides information on recommended veterinarians, animal hospitals and clinics.

    • Promotes all clinics we service.



PALS, Inc.
3629 North 40th Avenue
Phoenix, Arizona 85019

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Chandler Small Animal Clinic
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Chandler, AZ 85224
(480) 963-3003

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Featured Memorial Pet Urn

Mother of Pearl
Memorial Pet Urns

Visit to see all of our beautiful memorial pet urns and markers


PALS offers pet and animal cremation for the greater Phoenix metropolitan area including but not limited to:

Apache Junction
Casa Grande
Cave Creek
Gold Canyon
Litchfield Park
New River
Queen Creek
Sun City

**Special fees may apply to outlying service areas






  PALS, Inc. Pet & Animals Lover's Service
3629 North 40th Avenue
Phoenix, Arizona 85019

31-Mar-2014 05:13:23 PM
Copyright © 1998-2009 PALS Incorporated. All Rights Reserved.